At Red Carnation Hotels we value guest feedback as it helps us to improve our service. Here are some of our favorite guest testimonials:
I chose The Chesterfield at nearly the last minute for a very small family wedding somewhere "fun" in Florida. I think my decision to choose The Chesterfield must have had divine guidance because everything was more than perfect. Everything was arranged to our liking (including finding the chaplain to perform the ceremony) with the utmost professionalism and warmth. Our friend's little Chihuahua was welcomed as one of the guests and every member of our little group reacted just exactly as we did. The message to me was, Wow....how did you find this wonderful place?" Every single employee of The Chesterfield treated us beautifully and attended to our every request with a smile and enthusiasm. That, from me, is a tall praise!! Thank you so very much for all of the lovely memories we will treasure always, and for being there and so excellent in every respect. We look forward to returning to The Chesterfield to re-celebrate the occasion and I shall spread the word far and wide.
L.F and D.F - July 2013
Everything was awesome. Staff so attentive. Just what the doctor ordered!
C.L July 2013
The staff is what makes this hotel special, thanks for some great days.
P.B July 2013
Great stay in the Junior Suite. Staff are excellent and we will be returning in October
A.S July 2013
We really enjoyed our stay in The Chesterfield. We particularly liked the service and kind disposition of the staff!
D.B - July 2013
A huge thank you for making our stay in Palm Beach so terrific! The hotel is wonderful, so warm and intimate, with fabulous service and we will definitely return!
M. & T.J. Turgeon, NY - May 2013
Thank you for making us feel so welcomed. Charlie, our dog, had a wonderful stay too!
M.C - May 2013
This has been a wonderful experience. My travels have taken me all over the USA and out of the country - this stay has been a great experience. The associates have been very helpful and courteous!
L. Ledbetter - April 2013
Everything was wonderful - loved the hotel. Matthew was exceptionally nice, all the ladies too. Valet, all young men were extremely polite. Definitely will return soon!
J.D - April 2013
We want to thank you for the wonderful service you provided to us during our stay at your hotel. Everyone was so accommodating and even eager to please us. Everyone on your staff, from the concierge to the cook, to housekeeping were pleasant, helpful, and cheerful. We never had to ask for help; it was always offered first. After only the first day, we were addressed by our names, a personal touch that even five star hotels can't manage. Our travel agent described you as a quaint, quiet, and low key hotel that prides itself on personal service. You did not disappoint. We hope to visit you again in the future.
R.C - March 2013
I wanted to say how incredibly phased and impressed I was with my stay. You guys have truly thought of everything. I couldn't have been happier or more impressed, and I look forward to both recommending The Chesterfield to family and friends and making it my only hotel for all further visits. Thank you.
C. Hughes - March 2013
This stay at your hotel was for me a lovely experience! I appreciated the friendliness and the helpfulness of all your staff. I just feel at home and this is what I desire in a hotel.
C.L - March 2013
We love it here. You are all family!
E.E - February 2013
We marvel at what a wonderful job you and your staff do. We only have raving comments about your intimate well-run hotel, restaurant, and bar.
C.C - February 2013
As always, our 10th stay was excellent. The breakfast in our room and lunch in the patio was excellent with very good service. The renovated room was very nice.
T.B - January 2013
Lots of customer service from the valet who took care of our car to the front desk who checked us in with glasses of sherry. The Leopard Lounge and Courtyard breakfast was very good; service, food quality, and presentation all very good. Great value and luxury without being stuffy. Manager checks in on guests and the pool service is as divine.
A.F - January 2013
Staying here is always a pleasure. All staff are warm, personal, and extremely helpful. The rooms are gorgeous and all the little extras are greatly appreciated!
R. Irvin - January 2013
You made us feel so welcome and all the staff greeted us each day by name, which was exceptional. We will return!
M.A - January 2013
A wonderful experience! All of the staff were extremely professional and friendly, making our stay so comfortable! We love the Red Carnation Hotel experience because of the personal attention provided! First Rate! We will be back! We are regular guests at the Milestone Hotel in London.
S.L - December 2012
Sadly, this was a very short stay, just one night. But what an impression everyone has made on me. This hotel has to rate as one of the Best in the industry. The rooms are lovely, and it's obvious that a great deal of time and effort has gone into creating so much attention to detail. I will be back, only longer for sure!
B.H - December 2012
Impeccable service! The attention to details made this a wonderful experience. The fresh cookies, sherry, fruit, macaroon, newspaper – all add up to equal an exquisite event! The entire staff has been friendly – the woman who checked us in yesterday greeted us individually by name this morning. I was surprised she remember me.
R.B, Minnetonka - October 2012
Top Notch - Reception Staff are the best I've seen anywhere. Leopard Lounge was a most enjoyable experience; Staff are top tier and the food is succulent. My compliments to everyone who contributes to this hotel experience.
J. & S. Rice, Mount Dora, FL - September 2012
We had the distinct pleasure of staying at your property for two evenings this past weekend where we enjoyed your fine facility, excellent food and cocktails and the superb service of everyone whom we came in contact. From Oliver who took our reservation to the lobby staff, the dining and lounge staff, your housekeeping staff and valet staff, we were most impressed. Your entire team definitely went out of your way to make us feel welcomed and valued. For this we sincerely thank you. Please extend our sincerest "Thanks" to your entire team and we are hopeful that you will place us on your mailing list for any future special off season offers you may have as we will definitely consider staying at your property in the future. You can also be reassured that we will share our experience with family and friends so that they can also experience the quality of service that The Chesterfield Palm Beach offers.
J. H Strandquest and family, Montverde, FL - September 2012